All items must be received in their original unworn or unused condition.
- Please complete the return form included with your purchase, or the online Orders and Returns form here.
- If you are returning a gift, please provide the name and address of the purchaser. Your return information will remain confidential.
- No Exchanges. Sizes and quantities are limited, please return your item and place a new order.
- Send your return to:
The Packers Pro Shop Warehouse
2230 S. Ashland Ave, Suite #101
Green Bay, WI 54304
Returns in person are not accepted at this location.
- Custom orders, including customized jerseys and personalized items.
- DVD's, with the exception of unopened DVDs.
- Defective DVDs may only be exchanged for the exact same item.
- All products being returned must be in new condition, including shoes.
- 90 days with receipt.
- After 90 days, you may receive a Return Gift Card at current price of product.
- No refunds will be given after 180 days of original purchase date.
International Customers: Please contact your local customs office for return of duties and taxes. Questions: Contact 1-800-992-5750. Should a product exchange be needed, a $20.00 shipping fee (U.S. Dollars) will be applied. Please include a form of payment on the exchange form.