Return Policy

All items must be received in their original unworn or unused condition.

      1.    Please complete the return form included with your purchase, or the online Orders and Returns form here
      2. If you are returning a gift, please provide the name and address of the purchaser. Your return information will remain confidential. 
      3. No Exchanges.  Sizes and quantities are limited, please return your item and place a new order.
      4. Send your return to:
        The Packers Pro Shop Warehouse 
        2230 S. Ashland Ave, Suite #101 
        Green Bay, WI 54304

        Returns in person are not accepted at this location.

Non-Returnable Items

      • Undergarments
      • Custom orders, including customized jerseys and personalized items.
      • DVD's, with the exception of unopened DVDs. 
      • Defective DVDs may only be exchanged for the exact same item.
      • All products being returned must be in new condition, including shoes. 

 Return Time

      • 90 days with receipt.
      • After 90 days, you may receive a Return Gift Card at current price of product.
      • No refunds will be given after 180 days of original purchase date. 


International Customers: Please contact your local customs office for return of duties and taxes. Questions: Contact 1-800-992-5750. Should a product exchange be needed, a $20.00 shipping fee (U.S. Dollars) will be applied. Please include a form of payment on the exchange form.