Return Policy

All items must be received in their original unworn or unused condition.

      • Please complete the return form included with your purchase, or the online Orders and Returns form here
      • Sorry, no exchanges. Sizes and quantities are limited, please return your item and place a new order. Price matching from an original order during a promotion will be honored by calling 1-800-992-5750 opt. #1.
      • If you are returning a gift, please provide the name and address of the purchaser. You will receive a gift card and your return information will remain confidential.

Send your return to:

The Packers Pro Shop Warehouse 
2230 S. Ashland Ave, Suite #101 
Green Bay, WI 54304

Returns in person are not accepted at this location. Sorry for the inconvenience.

Non-Returnable Items

      • Undergarments
      • Custom orders, including customized jerseys and personalized items.
      • DVD's, with the exception of unopened DVDs. 
      • Defective DVDs may only be exchanged for the exact same item.
      • All products being returned must be in new condition, including shoes. 

 Return Time

      • 90 days with receipt.
      • After 90 days, you may receive a Return Gift Card at current price of product.
      • No refunds will be given after 180 days of original purchase date. 


International Customers